Shipping & Return Policy
SHIPPING & RETURN POLICY
Shipping & Delivery
Janeys orders ship via United States Postal Service and typically arrive 2-8 business days after processing. Shipping offered to United States & Canada.
Normal order processing time is 1-3 business days.
Return Policy and Refunds
We are not able to accept returns on our products. This ensures that every package of cones we send to each customer is a brand new item. In the rare case that your order arrives damaged, please send an email to firstname.lastname@example.org and include a photo of the damaged item and a photo of the box (with shipping label visible) within 48 hours of arrival. We will arrange for a replacement as soon as possible.